How to request a return
Sign into your SENTIERO account and under Order History; select your order number containing the items you would like to return.
• Click on REQUEST A RETURN and select whether you would like to return or exchange your item/s.
We ask that you select the reason why you want to send your item(s) back. If an item is faulty, please let us know in the comment box provided. *
*Reason's for a return:
Incorrect product or size ordered
Product did not match description on website
Changed my mind
• If you'd like to exchange an item for another size, please select the size you would prefer to have. Please contact us if your size is not available.
• Make sure you check the box to agree with our Conditions of Return.
- Once you click SUBMIT RETURN, we will send you an email containing your Returns Merchandise authorization (RMA) number.