Receiving a refund

 

We will do our best to ensure a prompt refund or exchange and an email notification will be sent once your return has been processed. Once your return is received it will be inspected. If the condition of the merchandise is acceptable then a credit will be issued to the original form of payment within 10 business days of receipt. Please note, depending on your financial institution, it may take an additional 2-10 business days for the credit to post to your account. SENTIERO Thanks you for your understanding.