International returns


Order a collection with DHL. To find the telephone number of your nearest DHL, visit and select your country. Please give our account number as stated on your RMA email.

Sign four copies of the returns invoice that you received with your order (and fill in the DHL air waybill if applicable).

Then leave your package open until the driver has checked the contents.

To ensure that your return is processed as quickly as possible send all the items you wish to return (from same order) in one package.

Items should be returned new, unused and with all tags still attached . In addition, shoes should be returned in their original, undamaged shoe box as this is considered part of the product.